Last Updated: July 2026

Barcelona Fleet (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our chauffeur services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Barcelona Fleet

Address:
Carrer de Sardenya, 311
08025 Barcelona, Spain

Email:
contact@barcelonafleet.com

Phone:
+34 695 187 188

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Pickup and drop-off locations
Booking details
Flight information (when provided)
Special requests submitted during booking

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral source

3. How We Use Your Information

We use your information to:

Process and manage bookings
Provide chauffeur and transfer services
Contact you regarding your reservation
Respond to enquiries
Improve our website and customer experience
Prevent fraudulent activity
Comply with legal obligations
Send service-related communications

Where you have provided consent, we may also send promotional offers or updates. You may unsubscribe from marketing communications at any time.

4. Cookies

Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience.

Cookies may be used to:

Remember your preferences
Measure website performance
Improve website functionality
Analyse visitor behaviour

You can manage or disable cookies through your browser settings.

5. Google Analytics

We may use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect anonymous information such as:

Pages visited
Time spent on pages
Device type
Browser information
Geographic region

This information is used solely to improve our website and services.

6. Booking Information

Information submitted through our booking forms is used exclusively for providing the requested transportation service.

This may include:

Passenger information
Pickup and destination addresses
Flight details
Travel dates and times
Vehicle preferences

We only collect information necessary to complete your reservation.

7. Payment Information

Barcelona Fleet does not store complete payment card details on its servers.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

8. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

Professional chauffeurs assigned to your booking
Payment service providers
Technology and hosting providers
Legal or regulatory authorities where required by law

All third parties are expected to protect your information appropriately.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

11. Your Rights

Depending on applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

Our services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with the revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.